Sent: Monday, March 10, 2008 8:32 PM
Subject: Patrons With Odor Problems
Hey JXXXX -- are we handling patrons with chronic odor problems like we have in the past? That is, security approaches them for a quiet talk about the situation, maybe we still have a list of places where they can get cleaned up some and can pass this along to them?
Sent: Tuesday, March 11, 2008 7:19 AM
Subject: RE: Patrons With Odor Problems
Thanks for your email, I appreciate the question. In the past, security & I have always dealt with these situations as quietly & diplomatically as possible. Given the fact such excessively foul body odors could indicate additional public health issues, I feel this is an area that has to be handled fairly & consistently....
Is there any reason why can't staff handle these situations as they arise...?
Tuesday, March 11, 2008